Answers about minimum order quantity, lead time & payment

1.What is your minimum order quantity(MOQ)?

Our standard MOQ is flexible.
Stock items support small wholesale orders; for OEM & customized logo orders, different products have different MOQ requirements.
Welcome to contact us to get detailed MOQ information for makeup brushes, nail lamps and nail tools.

2.How long is your production lead time?

Stock goods can be arranged for shipment within 1–3 working days.
Custom OEM orders normally take 7–15 working days, depending on your customization demands.

3.What payment terms do you accept?

We support T/T bank transfer, Western Union.
For long-term cooperative customers, we can negotiate more favorable payment terms.

4.Can I mix different items in one order?

Yes, mixed orders are acceptable for in-stock products.
You can combine makeup brushes, nail art tools and other goods to meet your purchasing demand.

5.Do you offer wholesale price for bulk orders?

Of course. Prices depend on your order quantity.
Larger quantity brings more competitive wholesale price. Please send us your demand list for the best quotation.

① Product & Customization Service

Q1: Can I customize logo and packaging?
A: Yes, we support private label printing on products and customized color boxes. Send us your design file for confirmation.
Q2: What materials are your makeup brushes made of?
A: We offer synthetic fiber and natural hair brushes. Different series have different material options, contact us for specifications.
Q3: Can I change the color of nail tools?
A: Many nail supplies support custom colors based on order quantity. Check availability with our sales team.

② Shipping & Delivery

Q1: What shipping methods can you provide?
A: We support sea freight, air freight and express delivery(DHL/FedEx/UPS). We can recommend the most cost-effective way according to your destination.
Q2: Who bears the shipping cost?
A: Freight cost is paid by buyers. We can provide exact freight quotation once you confirm order weight and destination.
Q3: How long is the shipping transit time?
A: Express takes 3–7 days; air freight takes 7–15 days; sea freight takes 25–45 days, subject to port schedule.

③ Sample & After-sales Policy

Q1: Can I get samples before bulk order?
A: Samples are available. Sample fee and courier cost need to be covered by buyers. We will return sample charges when you place formal bulk orders.
Q2: What is your quality guarantee policy?
A: We conduct inspection before shipment. If any quality problem caused by our side, we support replacement or negotiation of compensation.
Q3: How can I contact support after placing an order?
A: You can send inquiry via website email or WhatsApp. We will reply within 24 working hours.